FAQ

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Q: Frequently Asked Question

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Q: Frequently Asked Question

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Shipment :

· All items will be shipped within the processing time after receive your payment. · Please tell us your current address after your payment within 1-2 days; otherwise, we will ship your item based on your Escrow address, so make sure it is correct. · Free Shipping: · All items will be free shipping by China Post. · For dispatching smoothly and fast, we may ship items via other express; the decision of us is final. · Normally, it takes 7-20 business days for arrival by China Post, and takes 3-7 business days by EMS,UPS,DHL,etc. · Sometimes it would be longer because of the bad weather, a waste of time in customs clearance. Thus please wait patiently when you do not receive your item on time. If you don't receive the item within thirty days, please contact us, and then we will help you track it. Warranty and Guarantee: · 12 months Warranty. 30 days money back. Buy with confidence! · If you are not satisfied when you receive your item, please return it within 14 days for a replacement or money back. Please contact me before you return it. · If item is defective in 3 months, We will send you a replacement without extra charger, or offer refund after we receive the defective item. · If item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the defective item. But you have to pay the extra shipping fee. Other Policies: · We are not responsible for any custom duty or import tax. · We will leave POSITIVE FEEDBACK after receiving the payment. Please contact us if you are not satisfied with the item after receive it. · All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible. · · Serious Buyer Only! Please place bid only if you agree with all the terms