FAQ:

1.How to install this item in my car,is it easy to do that?

It is plug and play for the installation, but we suggest that you find a local professional installation engineer or car A&V shop to install our unit in your car, so that it can avoid the possible damage to your dashboard and the head unit itself. Of course, If you need any support, you can contact us freely.

2.Will my factory Steering Wheel Controls work?2.Will my factory Steering Wheel Controls work?

Yes. It will retain the all the functions of the steering wheel controls except the voice control button due to our system not having any voice control functions

3.What about the warranty?3.What about the warranty?

Our products has 2 years warranty,any questions please leave us a message instead of leaving negative feedback or open the dispute .We have a strong after sales teamwill wiling to support you at any time.

4.Can I go online with the ZWNAV radios?

Yes. The ZWNAV radios are Android tablets, and so are able to do the majority of the same things a standard tablet can do – things like access to the Google Play store for apps, a web browser for internet exploring, etc. The system will require an internet hotspot of some sort, either from your home’s Wi-Fi, your internet provider local hotspots, Wi-Fi built into the vehicle or your cell phone’s hotspot.

5.How to use Free Return?

Our buyer from United States, Canada, Australia, the United Kingdom, France, Spain, Germany, Russia, Brazil, Israel, South Korea, Saudi Arabia, the United Arab Emirates, Poland, the Netherlands and Italy support free return.

With AliExpress 'Free Return' service, you get an extra 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason. It is totally free.

Below are detailed process for Free Return:

Step 1. Open dispute as «Return Goods» correspondingly.

Step 2.Your return request will be verified within 2 days.

Step 3.Once after your return request is approved, click «Get a Free Return tracking number» button at the dispute page within 5 days to get the unique Free Return label in time, if not, your case will be closed as 0 refund directly and there won’t be more opportunities to reopen the dispute case.

Step 4. Download/Save the Free Return label as follows

Step 5. Pack your returned parcel securely.

Step 6. You must return the parcel with the returned goods and the saved Free Return label to any designated return point within 15 days from the day you receive the return shipping label. If the shipment is not delivered within delivery time, the Free Return label will be canceled. The sooner you complete the return, the sooner you get the refund.

Step 7.Enter the SMS code received by phone at the return locker and put the returns into the locker to complete the return.

Step 8. Wait for your refund, which will be given once we have checked your item(s).