ABOUT PAYMENTWe accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.ABOUT SHIPMENT1)Orders processed timely after the payment verification.(ships out within 2 working days normally)2)Ship via China Post Air Mail,sometime via Singapore Post/Swiss Post/Hongkong Post.(Delivery Time: 15-35 days)Note:Most areas of Brazil,Ruassia take more than 50 days,please wait patiently.3) SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.4) If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!5) We are unable to take any responsibilities for the customs delay or tax.Buyer must responsible for the additional import duties,taxes or other customs related charges.ABOUT RETURN & REFUND1) Returns accepted if product(s) is(are) not as described,we will bear all the shipping cost;or you keep the product(s) & agree refund with us.2) All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.3)Please contact us if any problems with the product(s) when you got the parcel immediately.ABOUT GUARANTEE1)The quality of our products is guaranteed.2)Our all products are pass the Environmental Certificate.ABOUT FEEDBACK1) We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.