Attention1.Buyer's satisfaction is our first priority. If you are not 100% happy with our service and product and plan to leave us Neutral OR Negative feedback, or open any dispute, PLEASE CONTACT US BEFORE doing so, we guarantee you can get much better result than going thru eBay or PayPal resolution center and save much more time for eBay and you 2. Pls contact us first before leave any neutral/negative feedback or case/dispute if you have any frustration or unsatisfaction. And do tell us if you feel we fall short of 5 score on any of the four criterion of DRS (Detailed Seller Rating), your concerns is greatly appreciated.3. We strive to offer best product and service. We committed to solve your problem. 4. If you have any questions, our Customer Service staffs welcome you to email. We strive to answer all questions and resolve any problems as quickly as possible