We must make you satisfied No.1: About Payment Information We accept Escrow service. No.2: About Customs Duty & Handling Fee: For all customers` orders, we do not charge handing fee, even 1pcs part. When parts arrive at your local custom, if the parts were charged customs duty, we are not responsible for any customs duties or import taxes. No.3: Abount Shipping Information: We will ship out your items within 1-5 business days after the payment is cleared. Standard shipping using international Airmail,Items ship from China and it takes 7-14 working days (2-3 weeks) to receive for most areas. If you do not receive item within 30 working days (5 weeks), please contact us to investigate the case.(Brazil. Italy. 5~8 weeks) No.4: About Feedbacks: We aim to achieve a 5 stars rating for every transaction. please do not hasty to leave any negative feedbacks!!!.If you have any issues, please CONTACT US before leaving negative feedback, we will reply in 24 hours.